1. Introduction
Innovant Beauty by Dani ("we", "our", "company") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.
2. Data We Collect
2.1 Data You Provide
We collect the following data when you:
- Schedule an appointment: Name, phone, email, preferred date/time, desired service
- Fill out contact form: Name, email, phone, message
- Complete health questionnaire: Health information relevant to treatment
- Subscribe to newsletter: Name and email
2.2 Automatically Collected Data
- IP address
- Browser type
- Pages visited
- Date and time of access
- Cookies (see our Cookie Policy)
3. How We Use Your Data
We use your personal data to:
- ✅ Process and confirm appointments
- ✅ Contact you about your appointments
- ✅ Send appointment reminders (with your consent)
- ✅ Respond to your requests and questions
- ✅ Improve our services
- ✅ Send marketing communications (only with consent)
- ✅ Comply with legal obligations
4. Legal Basis (LGPD/GDPR)
We process your data based on:
- Consent: When you give us explicit permission
- Contract execution: To process appointments
- Legal obligations: To comply with applicable laws
- Legitimate interest: To improve our services
5. Data Sharing
We DO NOT sell your personal data.
We share data only with:
- Service providers: Companies that help us operate (hosting, email, etc.) - only necessary data
- Legal authorities: If required by law or court order
All service providers are required to protect your data.
6. Data Security
We implement technical and organizational security measures:
- ✅ SSL/HTTPS (encryption in transit)
- ✅ Encryption of sensitive data
- ✅ Restricted access to data
- ✅ Strong passwords and authentication
- ✅ Regular and secure backups
- ✅ Security monitoring
7. Data Retention
We keep your personal data only for as long as necessary:
- Appointment data: 2 years after last appointment
- Contact data: 1 year after last contact
- Health questionnaire data: 5 years (medical requirement)
- Marketing data: Until you request removal
After these periods, data is deleted or anonymized.
8. Your Rights (LGPD/GDPR)
You have the following rights:
- Right of Access: Request a copy of your personal data
- Right of Rectification: Correct inaccurate or incomplete data
- Right to be Forgotten: Request deletion of your data
- Right to Portability: Receive your data in structured format
- Right of Opposition: Object to processing of your data
- Right to Withdraw Consent: Withdraw consent at any time
To exercise your rights, contact us:
We will respond within 30 days.
9. Cookies
We use cookies to improve your experience. See our Cookie Policy for details.
10. Children's Data
Our services are not directed to children under 18. We do not intentionally collect data from minors. If we discover we have collected data from a minor, we will delete it immediately.
11. International Transfer
Your data may be processed and stored outside of Brazil/USA. We ensure all service providers meet adequate data protection standards.
12. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by email or notice on the website.
13. Contact
For questions about privacy or to exercise your rights: